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mchwalowski's avatar
mchwalowski
Follower
Oct 04, 2017

GO INTO NETGEAR POPS P AS NETGEAR 100NAS; I HAVE NETGEAR N600 WIFI CABLE MODEM ROUTER MODEL C3700

I HAVE A NETGEAR N600 WIFI CABLE MODEM ROUTER DOCIS 3.0 MODEL C3700 I'M TRYING TO SET IT UP AND CHANGE PASSWORD BUT IT KEEPS SHOWING THAT IT'S A NETGEAR NAS100. ISN'T THAT INCORRECT? HOW DO I GET RID OF THIS NAS100 AND GET THE N600 MODEL C3700 TO SET IT UP. I'VE ALREADY DOWNLOAED THE GENIE APP. AND CHANGED PASSWORDS AND DIDN'T CATCH THIS TILL I WAS ALL DONE AND TRIED TO GET INTO THE LOGIN STAGE OF HTTP://ROUTERLOGIN.NET AND POPS UP SAYING FROM MICROSOFT EDGE THAT NETGEAR NAS100 WANTS ME TO LOG IN BUT I CANT WHAT DO I DO , HOW TO GET RID OF IT AND GET THE CORRECT ONE TO LOG INTO AND SET UP?

Troubleshooting

1 Reply

  • antinode's avatar
    antinode
    Guru
    Oct 04, 2017

       1. Please find (and use) your Shift key(s).

    > I'M TRYING TO SET IT UP AND CHANGE PASSWORD BUT IT KEEPS SHOWING THAT
    > IT'S A NETGEAR NAS100. ISN'T THAT INCORRECT?

       Are you using a Web browser to do this?  Assuming so, on what is this
    Web browser running, a Windows PC?  How is it connected to the C3700?
    Do you have a Netgear NAS device on your LAN?  (What happens if you
    disconnect it?)

    > I'VE ALREADY DOWNLOAED THE GENIE APP. [...]

       I've never used it.

    > [...] HTTP://ROUTERLOGIN.NET [...]

       Have you tried specifying the router's numeric IP address (default:
    192.168.0.1), instead?