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CJMGD's avatar
CJMGD
Aspirant
Oct 11, 2019

GS108 Problem with connection

hi

 

Uk user:

Virgin Media Super Hub 2 Cable set as modem connected to Apple AirPort Extreme  Tower.

good WiFi around all the house .

when I connect the GS108 to the APE it knocks out the WiFi .

Any ideas why this happens.?

 

 

3 Replies

  • antinode's avatar
    antinode
    Guru
    Oct 11, 2019

    > Model: GS108v4|ProSafe 8 ports gigabit unmanaged switch

     

       Is that accurate?  There's a forum for unmanaged switches:

     

          https://community.netgear.com/t5/x/bd-p/business-unmanaged-switches

     

    > when I connect the GS108 to the APE it knocks out the WiFi .

     

       What, exactly, did you connect to what, exactly?  (Hint: If a device
    has different types of Ethernet ports, then "connected to device" is not
    enough detail.)

     

       What, exactly, does "knocks out the WiFi" mean to you?  As usual,
    showing actual actions (commands) with their actual results (error
    messages, LED indicators, ...) can be more helpful than vague
    descriptions or interpretations.


       What about wired connections to the AirPort Extreme?

     

       You're connecting a port on the GS108 to _which_ port on the AirPort
    Extreme?  What else is connected to the GS108?


       Are you putting the GS108 between the "Virgin Media Super Hub 2 Cable
    set as modem" and the AirPort Extreme (which would be unwise)?

     

       There are LED indicators on all these devices.  What do they
    indicate?

    • CJMGD's avatar
      CJMGD
      Aspirant
      Oct 12, 2019

      Hi 
      Thanks for your responce.

       

      Forgive me I only have basic knowledge in this area, I will try and explain better.

       

      The model is : Prosafe 8 Port Gigabit Desktop Switch ( GS108v4) Box reads 

      "Plug & Play Connectivity" Gigabit Ethernet Switch

      My cable broadband is connected to the VM super Hub 2 ( set in modem mode)

      I have an Apple AP Extreme tower next to it connected to the VM SH Via Ethernet cable( in the correct ports it has been working fine for approx 2 years)

      2 of the spare ports are connected direct to my iMac and Printer via patch cables.

      All of which work ok , WiFi signals around the house are generally ok for the last few years.

      However the furthest room downstairs does struggle for a signal at times.

      My thoughts where to run a cable from a spare port on the APE down to the room , connect it to the Prosafe , thus enabling me the option of a wired connection in that room for a smart TV, games console etc.

      When I connect a cat 5 cable to the gigabit switch from the one remaining spare port on the APE I loose WiFi completely.

      when I check the Airport utility app it shows a green light for internet connection however the APE goes off line/green light goes off.Thus loosing my WIFi signal

      The Prosafe is powered on and the port I'm connecting to - Port 1 has the green lights above flashing intermittently.

      I hope that makes sense.

      Thanks again 

      Clive.

       

      • antinode's avatar
        antinode
        Guru
        Oct 12, 2019

        > I have an Apple AP Extreme tower next to it connected to the VM SH Via
        > Ethernet cable( in the correct ports it has been working fine for approx
        > 2 years)

         

              https://manuals.info.apple.com/MANUALS/1000/MA1644/en_US/airport_extreme_80211ac_setup.pdf

         

           It's nice that you believe that you connected things to "the correct
        ports", but it would be more helpful to identify the ports, and let
        others decide whether the connections are "correct".  ("[...] I only
        have basic knowledge in this area [...]")  See "Hint: [...]", above.

         

        > My thoughts where to run a cable from a spare port on the APE down to
        > the room , connect it to the Prosafe , thus enabling me the option of a
        > wired connection in that room for a smart TV, games console etc.

         

           Sounds reasonable enough.  "a spare port" means one of the three
        "Ethernet LAN" ports?  (See the manual cited above.)

         

        > When I connect a cat 5 cable to the gigabit switch from the one
        > remaining spare port on the APE I loose WiFi completely.


           A typical Ethernet cable has two ends.  Do you see the problem when
        you connect that (long?) cable to the APE, or when you connect that
        (long?) cable to the APE when its other end is connected to something
        (like the GS108)?

         

        > [...] What else is connected to the GS108?


           Still a mystery.

         

           If you bring the GS108 to the APE, and connect only the APE to the
        GS108 using a different/short (known-good) cable, do you see the same
        problem?  Is the problem with the (long?) cable, with the GS108 being
        connected to the APE, or with the GS108 being connected to the APE using
        the (long?) cable, or what?

         

        > [...] the APE goes off line/green light goes off. [...]

         

           _Which_ "green light"?  What does Apple call it?  (See the manual
        cited above.)

         

        > I hope that makes sense.

         

           Some, but some details are missing.