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Zuke's avatar
Zuke
Aspirant
Apr 07, 2016

HDD shows in C3700 Network map but not available for backup

I have my Netgear C3700 connected to a Toshiba model DWC130 3TB HDD. The HDD shows up in the Netgear genie network map. In ReadyShare Vault app, it shows no backup drive available. I cannot find any guidance on how to resolve this. 

Installation & Upgrade

3 Replies

  • JennC's avatar
    JennC
    NETGEAR Employee Retired
    Apr 07, 2016

    Hello Zuke,

     

    Thanks for contributing and welcome to the community!
     
    Unfortunately, you have posted in a wrong board, I will be moving your post to Home Networking > Cable Modems board to get community members and moderators in that board read your issue.
     
    Regards,
    • Zuke's avatar
      Zuke
      Aspirant
      Apr 18, 2016

      I am really disappointed that a Netgear employee read my post, and didn't offer any suggestion on how to fix my problem. The minimal documents I have don't say anthing about this situtation. Isn't there any additional documentation that you could offer on Readyshare?