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Laura999999's avatar
Laura999999
Aspirant
Feb 15, 2021
Solved

How do I do a factory reset of N300 WiFi Cable Modem Router

My wifi is horrible and I'm trying to change the channel but I cannot login because the admin login and password are not working so now I need to do a factory reset but there is no factory reset button on my model. Can anyone help me with steps for how to perform a factory reset on the N300 WiFi Cable Modem Router Model No. C3000?

5 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    It does have a reset button. There's a picture in the manual on page 101. Its on the bottom of the device. There's a little round hole versus the rest are rectangular. Push and hold it for 7-15 seconds while your device is powered on. 

    https://www.netgear.com/support/product/C3000.aspx

    • Laura999999's avatar
      Laura999999
      Aspirant

      Hello,

      I have the N300 WiFi Cable Modem Router, purchased August 2019. When I connect using the cable I get over 100 mbs speed. However when I test my internet speed using wifi I'm down to 30 or 40 mbs if I'm lucky. I've changed my WiFi channel to a better one but I have the lowest quality of anyone on that channel (and this only got me up to the 30 or 40 mbs, up from 4 or 5 mbs). I don't have any updates I can install. What else could be the problem and how might I fix it?

       

      Additional background: I'm in the same room, 5-6 feet from the modem/router with nothing blocking the view. My modem/router is below a TV (dumb TV that is rarely on). I do not have a microwave or any other smart devices in the house. The only other electronics are generally unplugged or the power strip is turned off if it is not in use including kitchen electronics (which I really only use a tea kettle and a blender). I DO have an apartment building garage door opener below me and I'm wondering if that could cause such quality disruption (6o mbs seems like a lot for interference but I don't know). 

       

      Any ideas? Thanks for your help!

       

      Laura

      • DarrenM's avatar
        DarrenM
        Sr. NETGEAR Moderator

        You may want to check with your ISP to make sure something didn't change on your account that is giving you a slower Internet speed.

         

        DarrenM