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Forum Discussion
Rtheron
Jan 11, 2024Aspirant
How do I prevent this reboot on 0db signal strength situation?
FURRYe38 How do I prevent this reboot on 0db signal strength situation? my entire home network becomes inaccessible if the internet goes down, and there's no way to recover from this reboot loop, surely I should be able to disable the modem and turn the combo into just a router?
1 Reply
- FURRYe38Guru - Experienced User
What Firmware version is currently loaded?
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-routerFYI, if there is no signal on the line from the ISP, then ya, the CAX80 will enter into a reboot loop until the signal on the coax line returns. How the CAX80 works. ISP needs to ensure there is signal on the line up to the modem.