I’m experiencing the same thing with my CAX30

Question

I’m experiencing the same thing with my CA30 bought a year ago. It won’t even boardcast wifi can’t see wifi in any device, tried ethernet cable from modem to pc but it won’t work. Tested with old modem wifi + ethernet cable work fine. Just completely dead modem now.

Tnguyen93 · Answer

Ethernet port is dead, can’t login to modem how can I downgrade the firmware

FURRYe38 · Answer

All ports dead? Try other ports and swap LAN cables.&nbsp;
Try a factory reset and setup from scratch.&nbsp;
&nbsp;
Do you have wifi connection with the modem? You can send the FW update over wifi if you can connect that way.

Tnguyen93 · Answer

No wifi all port dead, no way to get access to the modem

FURRYe38 · Answer

You'll need to contact NG support and ask for an RMA.
I'd contact the forum moderator on this for there help.&nbsp;
DarrenM&nbsp;
Tnguyen93&nbsp;wrote:No wifi all port dead, no way to get access to the modem
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I’m experiencing the same thing with my CAX30

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