NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
6gkids
Oct 18, 2015Aspirant
I cannot and never could access a safe address to enter my router
I have Cox cable now but i have never been able to acces router webpage, had a netgear router once I loved it. but it was the same. I usually just leave them, because I can never get into them. I k...
- Oct 19, 2015
I allowed cookies on chrome and IE11, seems to work just fine. thank you!!!
TheEther
Oct 18, 2015Guru
Your browser is probably set up to block all cookies. Do a web search for enable cookies <browser>. Replace <browser> with the browser you are using (e.g. Internet Explorer, Firefox, Chrome). Follow the instructions to enable cookies on your browser.
HTTP error 401 occurs whenever you fail to enter the username or password correctly when logging into a website. Websites are sometimes referred to as portals. All modern consumer routers have portals that one can log into for administrative purposes.
I apologize if you already know the following but there are two kinds of passwords maintained by a Wi-Fi router. There is an administrative password which is used to log into the router's portal, and there are password(s) for connecting to the router's Wi-Fi network(s). My hypothesis is that you are having troubling logging into your router because you are entering the Wi-Fi password instead of the administrative password.
You didn't provide the model of your router, so I can't give you specific instructions for changing your administrative password, but it's not in the same place where the Wi-Fi password(s) are set. You should definitely change the administrative password to reduce the chance that hackers gain access.
Constructive comment: Proofread your writing before posting. Everyone can be forgiven for making a few typos, but it was not easy to make it through your writing.
- 6gkidsOct 18, 2015Aspirant
I'm sorry about the typos. I thought I did okay until I posted it and read it.
My router is a Netgear CG3000D cable wireless gateway router provided by Cox, however they don't provide the information to access the router. I will try your suggestions and get back to you.
Thank you for speedy reply!!
- 6gkidsOct 19, 2015Aspirant
I allowed cookies on chrome and IE11, seems to work just fine. thank you!!!