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jamesfong's avatar
jamesfong
Follower
Jun 22, 2026

I have a Netgear CAX30 wifi cable modem router. Reset button does not reset the admin password.

 

I try the reset through 3 time failed passowd input,  with device SN typed in , but my security questions's answer seems not right. 

 

 

 

 

 

I used the paper clipper pin to hold the reset botton for more than 15 sec,  but after the modem online again.  on routerlogin.net page, I typed passord for admin, it still shows the passord is wrong for admin.  

 

 

any further sugeestions to reset the password for admin?

 

Thanks

 

James

cax30s

2 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Jun 22, 2026

    Try disconnecting the ISP Coax cable from the CAX30. Then press the reset button for 15 seconds then release. 

    If you see the front LEDS turn OFF then cycle thru, reconnect the ISP coax cable and setup the modem with a web browser at 192.168.1.1

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User
    Jun 22, 2026
    jamesfong wrote:

    typed passord for admin, it still shows the passord is wrong

    Typing errors?  "passord" instead of "password"

     

    jamesfong wrote:

    security questions's answer seems not right.

    This is a common situation.  During the initial configuration, users were supposed to use the drop down menu symbol to deliberately choose security questions.  Often, they fail to "pick one" and assume that the question that is showing is what will be used.  (sigh)  In this case, only a Factory Reset can be used.