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Forum Discussion
If you have TWC they disable hard reset
After having horrendous problems for months, and not being able to reset my CMD31T modem ( I called TWC multiple times and had smoke blown up my backside), I was forced to buy an AC1750... Curio...
I have a Netgear Cable Modem CM600.
I switched from TWC to WOW internet.
The WOW tech was unable to get my CM600 working because he stated TWC installed firmware on my CM600, which is IPV6. He said WOW uses IPV4. He attempted to use the factory reset button on the back of the modem and it wiped everything but the IPV6 off. He was unable to get the modem working because he did not know how to remove/reset the firmware.
HOW DO YOU RESET THE FIRMWARE so I can use my cable modem with IPV4?
Thanks
Hello Stealth61
You can not reset the firmware as it is pushed out by the ISP.
DarrenM
I have the same problem. You're telling me its impossible to switch internet providers without throwing away my brand new modem/router combo?
Hello Tsauder
Are you saying you switched internet providers and your modem is not working? what modem do you have?
DarrenM
I currently have Time Warner but tried to switch to WOW. Just like the others above, the tech said WOW uses IPV4. TW uses IPV6 and he wasn't able to use my equipment. I have an N600 Modem/Router Model C3700.