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Forum Discussion

Torup's avatar
Torup
Aspirant
Jun 26, 2017

Important Security Update from NETGEAR, June 21, 2017

Hello,   On June 21, I received a message in the name of NETGEAR Security asking me to do a Security updating.    Before following the instructions and executing the urging, I want to be ABSOLUTE...
Security
Torup's avatar
Torup
Aspirant
Jun 29, 2017

Thank you for your answer. So if I have a wireless network I can and should do it?

Torup's avatar
Torup
Aspirant
Jun 30, 2017

When I started to update the updating I found out that at a certain point I was asked to log in using the IP-address 192.168..1.1 (if I hadn't changed it). I do not recall having changed my IP-address but my notes indicate that my IP-address is 192.168.1.3. If I continue the updating will my IP-address then occur and not 192.168.1.1?

 

Thank you for replying!

  • Torup's avatar
    Torup
    Aspirant
    Jun 30, 2017

    I understand now that no IP-address will “occur”. Sorry for my ignorance!

     

    However when I try to log in using either 192.168.1.1 or 192.168.1.3 (se above message) it doesn’t work. Using …1.1, I’m asked to log in with username and password. So I conclude that my notes are correct and that my IP-address is 192.168.1.3.

    But trying to log in, it doesn’t work at all. This is the message I get:

     

    The site can not be reached

    192.168.1.3 rejected the connection.

    Test that

    Check the connection

    Check the proxy and firewall

     

    As browser I’m using Google Chrome.

     

    Could you please help me out!

     

    (As you already noticed, I have very limited computer knowledge. So please if you can help me out, keep it on a simple level.)

     

    Thanks in advance!

    • DarrenM's avatar
      DarrenM
      Sr. NETGEAR Moderator
      Jul 03, 2017

      Have you tried to log in with www.routerlogin.net ? and did you ever change your log in password?

       

      DarrenM

      • Torup's avatar
        Torup
        Aspirant
        Jul 08, 2017

        Yes I have tried to log in with ww.routerlogin.net and no, have not changed my log in password.

         

        Is the log in password the same as the SSID password? I have tried to login with my wireless password = SSID but have not been successful. When I use "admin" and "password" to log in, I can see that the SSID password is the correct one. I have no other log in or password! 

         

        Loged in with "admin" and "password" I can see is 5 boxes:

        - Internet

        - Wireless

        - Attached devices

        - Parental Controls

        - Guest Network

         

        but no "Maintenance" nor any "Router update". How to proceed??? Soon I give up!!