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ran-d's avatar
ran-d
Aspirant
Oct 03, 2022

Incorrect service provider - AX6 CAX30

I recently purchased the AX6 CAX30 modem router when I switched internet providers from CenturyLink to Orbital. When I run speed tests (speedtest, speakeasy, ATT, Spectrum...), they're all showing my Netgear IP address, but with the associated name CenturyLink. Even when I choose to run the test through a different testing location/provider, CenturyLink continues to be listed with my IP address. I've contacted Orbitel and they say everything is ok on there side. Any thoughts?

Thanks

 

 

6 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Oct 03, 2022

    Be sure to check with the ISP service to make sure the CAX30 IS supported on there network. 

    • ran-d's avatar
      ran-d
      Aspirant
      Oct 03, 2022

      Thanks FURRYe38. I checked for compatibility before purchasing and I'm getting the increased speeds close to what the new ISP advertises.

       

  • plemans's avatar
    plemans
    Guru - Experienced User
    Oct 04, 2022

    It could be orbital purchasing capacity or area from centurylink. Centurylink might still be running the backhaul or even fronthaul of it with just orbital being the reseller to you. 

    If everything is working and you're getting the required speeds, I wouldn't worry to much about it.