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Forum Discussion
Locked out after Nighthawk firmware update
I updated, but now I can't "see" the modem. Totally locked out. I'm on Comcast and using my NH7000 as a hub. The internet signal is taken from my Comcast box (radios off) and sent to the NH. My ...
cmueller wrote:
I updated, but now I can't "see" the modem. Totally locked out.
Did you reset the router to factory settings after the firmware flash?
New firmware sometimes introduces changes that are not compatible with the old configuration.
So a factory reset is the first thing to try if you have problems with new firmware. Sadly, you will lose your settings and with no access to the router you can't get the usual screen grabs to save them as images.
I have reset mine by holding in the rest button then power on. This should have rest it ti factory settings.
I cant gain any acess using the defalt IP 198.162.1.1 or using the routerlogin site. Conecting the router directly to my PC and sending a ping I get no responce. If I cant get into the router I cant configure it. I cant go another day without a router so I already got a new one from another company.
Hammerhead11111 wrote:
I have reset mine by holding in the rest button then power on.
You need to press the rest button with the power on already.
Nothing will happen when you do it with the device switched off.
Thats not waht I was told. While holding in the rest button then power on ur router lights will blink. It worked for me. I did a lot of research on this problem. My router had a blinking greeen power light. This indicates a curupt firmware issue. I found a fix this is what I did.
change ipv4 ip use the following ip 192.168.1.2
download tftp2
Enter 198.162.1.1 for server
pasword for router =password
Browse to ur path where the firmware u want to use is located.
Click update.I was able to do this and fix my wndr4500. Im I happy I had to do extra work to fix this not at all.