NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

kymmy6's avatar
kymmy6
Follower
Oct 15, 2017

Logging in to download firmware

I'm trying to download the latest firmware for my router but the site it directs me to go to ( http://192.168.1.1)

won't accept my password.  I changed my password in case I had it wrong and it still won't accept it.  Any advice would be appreciated.

1 Reply

  • > [...] the site it directs me to go to ( http://192.168.1.1) [...]

       That's your own router's built-in web site.

       If the expected credentials don't work, and the default values
    ("admin" and "password") also don't work, then the usual suggestion is
    to do a full ("factory") reset, and then reconfigure the router.

       Visit http://netgear.com/support , put in your model number, and look
    for Documentation.  The User Manual should explain the procedure.