Looks like the cable modem side of my CAX30 router died. Any suggestions?

Question

3 year old CAX30 router.Cable connection does not work. After warm and cold reboots, after going into the Cable Connection tab on the left menu,I get Status: Bad3) If after the cable modem initializes you still see this message, contact Netgear support.Xfinity DVR STB is working fine. The rest of the router is working fine. WiFI works, I can see the rest of my network, etc.Any ideas? Time to replace? Going separate cable modem and router this time.

FURRYe38 · Answer

Can you collect the following?&nbsp;
Please post a copy and paste of the modems connection status and event log page.https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-routerhttps://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router

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Looks like the cable modem side of my CAX30 router died. Any suggestions?

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