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Forum Discussion

5MissingOnOne's avatar
May 15, 2018

Missing 5 GHz

I have 3 devices connected but one of them can't see the 5 GHz setting. - HP ENVY dv7 Notebook PC

 

 

4 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Have you checked the networks saved by that PC and clear them? 

     

    DarrenM

    • 5MissingOnOne's avatar
      5MissingOnOne
      Aspirant

      Yes and they have been cleared.  I see the 2.4 and I can hook up to that, but I can't find the 5.0.

       

      One two other mobile devices, I can see and I use, the 5.0 channel.

      • DarrenM's avatar
        DarrenM
        Sr. NETGEAR Moderator

        You could try to change the SSID on the 5ghz network just to troubleshoot see if it shows up.

         

        DarrenM