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Gbol's avatar
Gbol
Aspirant
Nov 11, 2023

Model CAX80 router upstream LED blinking.

I have a Model CAX80 router and have been having problems streaming at certain times of day due to the signal dropping out. I had Xfinity out and the tech put in a MOCA filter to isolate our system from others in the neighborhood. The tech said he was concerned about the blinking upstream LED and said that the modem may be failing. I reset the network, and the LED was solid, but overnight, it began blinking again. We are still having drop out when streaming, but I do not think it is the modem. Is this blinking LED a problem?

14 Replies

  • microchip8's avatar
    microchip8
    Master
    Nov 11, 2023
    Why don't you consult the manual about what the LED status means? Go to NETGEAR's site, punch in your model and grab the manual!
    • Gbol's avatar
      Gbol
      Aspirant
      Nov 12, 2023

      Had it wrong, it is the upstream LED, and I did check the manual. No help there.

    • Gbol's avatar
      Gbol
      Aspirant
      Nov 12, 2023

      Firmware is 2.5.1.2, and it is actually the downstream LED that is blinking. I reset the network and it was solid white, but after a while, it starts blinking again. Not sure what that means and the manual is no help.

      • Gbol's avatar
        Gbol
        Aspirant
        Nov 12, 2023

        The site keeps asking me to reset my password, which I do, but then it will not let me in and asks me again to reset the password, so I am unable to get any further info. Absolutely horrible site.

    • Gbol's avatar
      Gbol
      Aspirant
      Nov 12, 2023
       

       

      Event Log
       
       
       
      TimePriorityDescription
      Sun Nov 12 09:25:50 2023Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=08:36:c9:9f:2d:f8;CMTS-MAC=00:90:f0:76:05:00;CM-QOS=1.1;CM-VER=3.1;
      Sun Nov 12 08:22:57 2023Notice (6)CM-STATUS message sent. Event Type Code: 24; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=08:36:c9:9f:2d:f8;CMTS-MAC=00:90:f0:76:05:00;CM-QOS=1.1;CM-VER=3.1;
      Sun Nov 12 08:22:57 2023Notice (6)CM-STATUS message sent. Event Type Code: 22; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=08:36:c9:9f:2d:f8;CMTS-MAC=00:90:f0:76:05:00;CM-QOS=1.1;CM-VER=3.1;
      Sun Nov 12 08:15:57 2023Notice (6)CM-STATUS message sent. Event Type Code: 16; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=08:36:c9:9f:2d:f8;CMTS-MAC=00:90:f0:76:05:00;CM-QOS=1.1;CM-VER=3.1;
      Sun Nov 12 08:15:57 2023Notice (6)CM-STATUS message sent. Event Type Code: 20; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=08:36:c9:9f:2d:f8;CMTS-MAC=00:90:f0:76:05:00;CM-QOS=1.1;CM-VER=3.1;
      Sat Nov 11 21:57:08 2023Notice (6)CM-STATUS message sent. Event Type Code: 24; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=08:36:c9:9f:2d:f8;CMTS-MAC=00:90:f0:76:05:00;CM-QOS=1.1;CM-VER=3.1;
      Sat Nov 11 21:57:08 2023Notice (6)CM-STATUS message sent. Event Type Code: 22; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=08:36:c9:9f:2d:f8;CMTS-MAC=00:90:f0:76:05:00;CM-QOS=1.1;CM-VER=3.1;
      Sat Nov 11 21:52:19 2023Notice (6)CM-STATUS message sent. Event Type Code: 20; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=08:36:c9:9f:2d:f8;CMTS-MAC=00:90:f0:76:05:00;CM-QOS=1.1;CM-VER=3.1;
      Sat Nov 11 21:52:15 2023Notice (6)CM-STATUS message sent. Event Type Code: 16; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=08:36:c9:9f:2d:f8;CMTS-MAC=00:90:f0:76:05:00;CM-QOS=1.1;CM-VER=3.1;
      Sat Nov 11 21:01:43 2023Notice (6)CM-STATUS message sent. Event Type Code: 22; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=08:36:c9:9f:2d:f8;CMTS-MAC=00:90:f0:76:05:00;CM-QOS=1.1;CM-VER=3.1;
      Sat Nov 11 21:00:14 2023Notice (6)CM-STATUS message sent. Event Type Code: 20; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=08:36:c9:9f:2d:f8;CMTS-MAC=00:90:f0:76:05:00;CM-QOS=1.1;CM-VER=3.1;
      Sat Nov 11 20:54:04 2023Notice (6)CM-STATUS message sent. Event Type Code: 24; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=08:36:c9:9f:2d:f8;CMTS-MAC=00:90:f0:76:05:00;CM-QOS=1.1;CM-VER=3.1;
      Sat Nov 11 20:51:15 2023Notice (6)CM-STATUS message sent. Event Type Code: 16; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=08:36:c9:9f:2d:f8;CMTS-MAC=00:90:f0:76:05:00;CM-QOS=1.1;CM-VER=3.1;
      Sat Nov 11 20:22:23 2023Notice (6)CM-STATUS message sent. Event Type Code: 22; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=08:36:c9:9f:2d:f8;CMTS-MAC=00:90:f0:76:05:00;CM-QOS=1.1;CM-VER=3.1;
      Sat Nov 11 20:22:09 2023Notice (6)CM-STATUS message sent. Event Type Code: 24; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=08:36:c9:9f:2d:f8;CMTS-MAC=00:90:f0:76:05:00;CM-QOS=1.1;CM-VER=3.1;
      Sat Nov 11 20:17:16 2023Notice (6)CM-STATUS message sent. Event Type Code: 20; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=08:36:c9:9f:2d:f8;CMTS-MAC=00:90:f0:76:05:00;CM-QOS=1.1;CM-VER=3.1;
      Sat Nov 11 20:17:16 2023Notice (6)CM-STATUS message sent. Event Type Code: 16; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=08:36:c9:9f:2d:f8;CMTS-MAC=00:90:f0:76:05:00;CM-QOS=1.1;CM-VER=3.1;
      Sat Nov 11 20:17:07 2023Notice (6)CM-STATUS message sent. Event Type Code: 24; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=08:36:c9:9f:2d:f8;CMTS-MAC=00:90:f0:76:05:00;CM-QOS=1.1;CM-VER=3.1;
      Sat Nov 11 20:17:07 2023Notice (6)CM-STATUS message sent. Event Type Code: 22; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=08:36:c9:9f:2d:f8;CMTS-MAC=00:90:f0:76:05:00;CM-QOS=1.1;CM-VER=3.1;
      Sat Nov 11 20:16:33 2023Notice (6)CM-STATUS message sent. Event Type Code: 16; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=08:36:c9:9f:2d:f8;CMTS-MAC=00:90:f0:76:05:00;CM-QOS=1.1;CM-VER=3.1;
      Sat Nov 11 20:16:33 2023Notice (6)CM-STATUS message sent. Event Type Code: 20; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=08:36:c9:9f:2d:f8;CMTS-MAC=00:90:f0:76:05:00;CM-QOS=1.1;CM-VER=3.1;
      Sat Nov 11 20:01:36 2023Notice (6)CM-STATUS message sent. Event Type Code: 22; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=08:36:c9:9f:2d:f8;CMTS-MAC=00:90:f0:76:05:00;CM-QOS=1.1;CM-VER=3.1;
      Sat Nov 11 19:58:25 2023Notice (6)CM-STATUS message sent. Event Type Code: 20; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=08:36:c9:9f:2d:f8;CMTS-MAC=00:90:f0:76:05:00;CM-QOS=1.1;CM-VER=3.1;
      Sat Nov 11 19:17:21 2023Notice (6)DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=08:36:c9:9f:2d:f8;CMTS-MAC=00:90:f0:76:05:00;CM-QOS=1.1;CM-VER=3.1;
      Sat Nov 11 19:16:55 2023Notice (6)TLV-11 - unrecognized OID;CM-MAC=08:36:c9:9f:2d:f8;CMTS-MAC=00:90:f0:76:05:00;CM-QOS=1.1;CM-VER=3.1;
      Thu Jan 1 00:00:51 1970Notice (6)Honoring MDD; IP provisioning mode = IPv6
      Thu Jan 1 00:00:43 1970Critical (3)SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=08:36:c9:9f:2d:f8;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;
      Thu Nov 9 14:41:37 2023Critical (3)No Ranging Response received - T3 time-out;CM-MAC=08:36:c9:9f:2d:f8;CMTS-MAC=00:90:f0:76:05:00;CM-QOS=1.1;CM-VER=3.1;
      Thu Jan 1 00:00:43 1970Critical (3)SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=08:36:c9:9f:2d:f8;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;
      Tue Nov 7 09:17:59 2023Critical (3)No Ranging Response received - T3 time-out;CM-MAC=08:36:c9:9f:2d:f8;CMTS-MAC=00:90:f0:76:05:00;CM-QOS=1.1;CM-VER=3.1;
      Thu Jan 1 00:00:43 1970Critical (3)SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=08:36:c9:9f:2d:f8;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;
      Tue Nov 7 09:13:06 2023Critical (3)SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=08:36:c9:9f:2d:f8;CMTS-MAC=00:90:f0:76:05:00;CM-QOS=1.1;CM-VER=3.1;
      Tue Nov 7 09:12:44 2023Critical (3)TFTP Request Retries exceeded, CM unable to register
      Tue Nov 7 09:12:21 2023Critical (3)Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=08:36:c9:9f:2d:f8;CMTS-MAC=00:90:f0:76:05:00;CM-QOS=1.1;CM-VER=3.1;
      Tue Nov 7 09:11:40 2023Critical (3)SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=08:36:c9:9f:2d:f8;CMTS-MAC=00:90:f0:76:05:00;CM-QOS=1.1;CM-VER=3.1;
      Tue Nov 7 09:11:34 2023Critical (3)SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=08:36:c9:9f:2d:f8;CMTS-MAC=00:90:f0:76:05:00;CM-QOS=1.1;CM-VER=3.1;
      Tue Nov 7 09:11:30 2023Critical (3)SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=08:36:c9:9f:2d:f8;CMTS-MAC=00:90:f0:76:05:00;CM-QOS=1.1;CM-VER=3.1;
      Thu Jan 1 00:00:43 1970Critical (3)SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=08:36:c9:9f:2d:f8;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;
      Fri Oct 20 11:10:33 2023Critical (3)No Ranging Response received - T3 time-out;CM-MAC=08:36:c9:9f:2d:f8;CMTS-MAC=00:90:f0:76:05:00;CM-QOS=1.1;CM-VER=3.1;
      Fri Oct 20 11:08:42 2023Critical (3)No Ranging Response received - T3 time-out;CM-MAC=08:36:c9:9f:2d:f8;CMTS-MAC=00:90:f0:76:05:00;CM-QOS=1.1;CM-VER=3.1;
    • Gbol's avatar
      Gbol
      Aspirant
      Nov 12, 2023
       

       

      Cable Connection
       
      Cable Diagnostic
      Status:   Good
      Action:   Your setup looks fine. If you are still experience an internet issue, the Netgear Cable Knowledge Base can provide additional troubleshooting info.
      Internet Access:
       
      Downstream Status:
       
      Upstream Status:
       
        
       
       
      Advanced Information
      Frequency Start Value
      This field below allows you to modify the frequency the cable modem start with its scan during initialization and registration. Enter the new start frequency and restart the cable modem for it to take effect.
      Starting Frequency
       

      Startup Procedure

      ProcedureStatusComment
      Acquire Downstream Channel435 MHzLocked
      Connectivity StateOKOperational
      Boot StateOKOperational
      SecurityEnabledBPI+
       

      Downstream Bonded Channels

      ChannelLock StatusModulationChannel IDFrequencyPowerSNRCorrectablesUncorrectables
      1Locked256 QAM4435000000 Hz3.8 dBmV42.8 dB00
      2Locked256 QAM1417000000 Hz3.7 dBmV42.9 dB00
      3Locked256 QAM2423000000 Hz3.7 dBmV42.8 dB00
      4Locked256 QAM3429000000 Hz3.8 dBmV42.8 dB00
      5Locked256 QAM5441000000 Hz3.8 dBmV42.8 dB00
      6Locked256 QAM6447000000 Hz3.9 dBmV42.8 dB00
      7Locked256 QAM7453000000 Hz4.0 dBmV42.7 dB00
      8Locked256 QAM8459000000 Hz3.9 dBmV42.7 dB00
      9Locked256 QAM9465000000 Hz3.9 dBmV42.6 dB00
      10Locked256 QAM10471000000 Hz3.9 dBmV42.6 dB00
      11Locked256 QAM11477000000 Hz3.8 dBmV42.5 dB00
      12Locked256 QAM12483000000 Hz3.7 dBmV42.4 dB00
      13Locked256 QAM13489000000 Hz3.7 dBmV42.3 dB00
      14Locked256 QAM14495000000 Hz3.7 dBmV42.3 dB00
      15Locked256 QAM15501000000 Hz3.9 dBmV42.3 dB00
      16Locked256 QAM16507000000 Hz4.1 dBmV42.4 dB00
      17Locked256 QAM17513000000 Hz4.2 dBmV42.4 dB00
      18Locked256 QAM18519000000 Hz4.4 dBmV42.4 dB00
      19Locked256 QAM19525000000 Hz4.4 dBmV42.4 dB00
      20Locked256 QAM20531000000 Hz4.5 dBmV42.3 dB00
      21Locked256 QAM21537000000 Hz4.5 dBmV42.2 dB00
      22Locked256 QAM22543000000 Hz4.4 dBmV42.1 dB00
      23Locked256 QAM23555000000 Hz4.5 dBmV42.1 dB00
      24Locked256 QAM24561000000 Hz4.6 dBmV42.1 dB00
      25Locked256 QAM25567000000 Hz4.7 dBmV42.2 dB00
      26Locked256 QAM26573000000 Hz4.8 dBmV42.2 dB00
      27Locked256 QAM27579000000 Hz4.8 dBmV42.3 dB00
      28Locked256 QAM28585000000 Hz4.8 dBmV42.3 dB00
      29Locked256 QAM29591000000 Hz4.9 dBmV42.3 dB00
      30Locked256 QAM30597000000 Hz5.0 dBmV42.3 dB00
      31Locked256 QAM31603000000 Hz5.1 dBmV42.3 dB00
      32Locked256 QAM32609000000 Hz5.0 dBmV42.2 dB00
       

      Upstream Bonded Channels

      ChannelLock StatusUS Channel TypeChannel IDSymbol RateFrequencyPower
      1LockedATDMA52560 Ksym/sec40400000 Hz42.3 dBmV
      2LockedATDMA25120 Ksym/sec22800000 Hz40.3 dBmV
      3LockedATDMA35120 Ksym/sec29200000 Hz39.8 dBmV
      4LockedATDMA45120 Ksym/sec35600000 Hz39.0 dBmV
      5LockedATDMA15120 Ksym/sec16400000 Hz40.3 dBmV
      6LockedATDMA62560 Ksym/sec10400000 Hz44.0 dBmV
      7Not LockedUnknown0000.0 dBmV
      8Not LockedUnknown0000.0 dBmV
       

      Downstream OFDM Channels

      ChannelLock
      Status      		Modulation /
      Profile ID      		Channel
      ID      		FrequencyPowerSNR /
      MER      		Active Subcarrier
      Number Range      		Unerrored
      Codewords      		Correctable
      Codewords      		Uncorrectable
      Codewords
      1Locked0 ,1 ,2 ,3193805000000 Hz5.88 dBmV42.3 dB1108 ~ 29876616188671734202122
      2Not Locked000 Hz0 dBmV0 dB0 ~ 4095000
       

      Upstream OFDMA Channels

      ChannelLock StatusModulation / Profile IDChannel IDFrequencyPower
      1Not Locked000 Hz0 dBmV
      2Not Locked000 Hz0 dBmV
       

      Extended Upstream Transmit Power

       
      Current System Time:Sun Nov 12 09:38:28 2023
      System Up Time:14:22:32
       
       
       
       

       

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