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Forum Discussion
mrjohncool35
Nov 02, 2017Tutor
Modem reboots due to line issues
Model AC1750 (Serial: 3LM35B75A1E5F). I had an open case Netgear wasn't suppose to close on this issue that was intermittent and they closed it without me time to contact them. I found that the line...
DarrenM
Nov 10, 2017Sr. NETGEAR Moderator
You will have to contact support again and open another case.
DarrenM
- mrjohncool35Dec 05, 2017Tutor
It won't let me create a new ticket. I have tried to contact a support person at Netgear but with no response. This item might be out of warranty but the problem still exists that I originally complained about. I need someone at netgear to contact me via message/email ASAP about this issue. The modem should be replaced as it seems netgear didn't do everything they could to find out what the issue was.