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Forum Discussion
mrjohncool35
Nov 02, 2017Tutor
Modem reboots due to line issues
Model AC1750 (Serial: 3LM35B75A1E5F). I had an open case Netgear wasn't suppose to close on this issue that was intermittent and they closed it without me time to contact them. I found that the line...
DarrenM
Nov 10, 2017Sr. NETGEAR Moderator
You will have to contact support again and open another case.
DarrenM
mrjohncool35
Dec 05, 2017Tutor
It won't let me create a new ticket. I have tried to contact a support person at Netgear but with no response. This item might be out of warranty but the problem still exists that I originally complained about. I need someone at netgear to contact me via message/email ASAP about this issue. The modem should be replaced as it seems netgear didn't do everything they could to find out what the issue was.