NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

merncar's avatar
merncar
Aspirant
Sep 25, 2020

My C3700v2 runs 5ghz but not 2.4 ghz.

How can I get 2.4ghz not working on my C3700v2? 5ghz works fine.

4 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User
    Sep 25, 2020

    Did it ever work? 

    What is the 2.4ghz led on the router showing? 

    did something change or were you changing anything? 

     

    • merncar's avatar
      merncar
      Aspirant
      Sep 25, 2020

      Thank you for your help! I dont think it has ever worked. I dont think I have changed anything. My devices that require 2.4 ghz have not worked since i bought this. The LED flashes on both the 2.4 and 5. 

      • plemans's avatar
        plemans
        Guru - Experienced User
        Sep 25, 2020

        if you log in through the browser, can you check to see if the 2.4ghz wireless was disabled? What does it show on the status page for wireless settings?