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My CAX80 started acting up
My CAX80 started acting up yesterday as well. No idea what changed but devices on 2.4 Ghz would work fine. Anything on 5 Ghz was sporadic connecting to the internet. Very frustrating when you work fr...
Once it updated to the latest firmware 5.1.1.8 again over night, I was able to disable the Protectrion Engine and that appears to have resolved my issues.
What Firmware version is currently loaded?
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
What wifi channels are you using on the CAX80?
Try 1 or 11 on 2.4Ghz and 40 or 48 on 5Ghz.
Is Smart Connect enabled or disabled?
Any Wifi Neighbors near by? If so, how many?
Be sure to disable any MAC Address randomizers on phones and pads while at home:
NETGEAR Mobile Applications and Android/Apple/Windows Devices FAQ | NETGEAR Communities
Try disabling the following and see:
Armor, Smart Parental Controls or Circle, IPv6, Protection Engine, Traffic Meter.
Has a factory reset and setup from scratch been performed since last FW update to v5?