My CM-400, and I lost the orginal SSID, can't connect to my Fire Stick TV device!

Question

Lost original SSID, I have mac and s/n, windows 10 home premium, and the DEFAULT username and password do not work!
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HELP!!!

vkdelta · Answer

CM400 is not a WIFI device. you should have some other router. Ideally factory reset the router.&nbsp;

kevomac12 · Answer

Sorry I mis-typed, I need to get the SSID to access my CM-400&nbsp;(netgear) cable modem (I have MAC address, &amp; S/N), to allow my Firestick, to access my AC-1200 (netgear) Wi-Fi router...to my cable modem and the internet!
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Can I get assitance to acommplish my objective?

antinode · Answer

&gt; Can I get assitance to acommplish my objective?&nbsp;&nbsp; I don't see how.&nbsp; An SSID is a wireless-network concept.&nbsp; A CM400 isa cable-TV modem, only, and has no wireless-network interface.&nbsp;&nbsp; What, exactly, would you like to do?&nbsp; What is your "my objective?"?

kevomac12 · Answer

My objective is to use the serial number and mac address to recover the SSID and interface my Firestick to my wi-fi router.

antinode · Answer

&gt; [...] recover the SSID and interface my Firestick to my wi-fi router.&nbsp;&nbsp; A CM400 is not your "my wi-fi router".&gt; [...] my AC-1200 (netgear) Wi-Fi router [...]&nbsp;&nbsp; "AC-1200" (or "AC1200") is a speed, not a model number.&nbsp; Everhelpful, Netgear product packaging emphasizes speeds like "ACxxxx", butthat's not the model identifier.&nbsp; Look at the product label.&nbsp;&nbsp; An SSID is the name of a wireless network, which the router typicallybroadcasts, so what, exactly, are you trying to "recover"?&nbsp;&nbsp; Visit http://netgear.com/support , put in your (actual) model number,and look for Documentation.&nbsp; Get the User Manual.&nbsp; Read.&nbsp; Look for"Types of Logins".&gt; [...] and the DEFAULT username and password do not work!&nbsp;&nbsp; Which "the DEFAULT username and password"?&nbsp; If you're trying to use aweb browser to access the router's web site, and the default credentials("admin", "password") don't work, then the usual solution is a settingsreset.&nbsp; Look for "Factory Settings" in the User Manual.&nbsp; Some devices(and firmware versions) claim to offer a lost-password recovery scheme,which might work, but which seems to generate many complaints in theseforums.&nbsp; (None of which has anything to do with an SSID.)&nbsp;&nbsp; Still a mystery would be why you need to do any of this to "interfacemy Firestick to my wi-fi router."

Forum Discussion

My CM-400, and I lost the orginal SSID, can't connect to my Fire Stick TV device!

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