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Forum Discussion

S_V_B's avatar
S_V_B
Aspirant
Nov 29, 2015

N300 (Model C3000) No Internet, Power on, All Lights Flash Periodically

Hello all,   I have an N300 C3000 that periodically lost internet connection until yesterday when it stopped receiving any signal at all. Typically, the device would lose internet and automatically...
Hardware
N300 C3000
Troubleshooting
JamesGL's avatar
JamesGL
NETGEAR Employee Retired
Nov 30, 2015

Hi S_V_B,

 

Can you provide the a screenshots of the events logs and cable connection of the modem. You can check it when accessing the Modem's UI(routerlogin.net or 192.168.0.1). We can check it has something to do with the ISP for with the modem.

Shalake's avatar
Shalake
Aspirant
Nov 30, 2015

I just bought a new modem, a Netgear C3700 to be able to connect to Comcast/Xfininty internet and all of the lights are on except for the internet light and the downstream light. The upstream light flashes but that's it. Comcast says they see that our modem cannot connect, but doesn't know what else to tell me besides to have a tech come out. I don't want a tech coming out if this is something with my router, no need to spend $50 for advice. I was wondering if you think it's my modem that is the issue?