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ddalton's avatar
ddalton
Aspirant
Aug 09, 2017
Solved

N300 modem/router model C3000 with increasing frequency of loss of internet and/or wifi connections

I've had this modem/router for a little over 2 years. The frequency of losing internet and/or wifi connections seems to be increasing. The problem is resolved fairly easily by rebooting the router. My question is if this is a sign I need a new router. My firmware is up-to-date, and I'm running Windows 10 on my computer.

  • timeouts are typically a issue with the cable lines I suggest having your ISP send a tech out to check the lines.

     

    DarrenM

4 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello ddalton

     

    Do you see any timeouts in your logs of the modem?

     

    DarrenM

    • ddalton's avatar
      ddalton
      Aspirant

      DarrenM,

      Yes, I see timeouts in the event logs. What can I do about it, if anything?

      ddalton

      • DarrenM's avatar
        DarrenM
        Sr. NETGEAR Moderator

        timeouts are typically a issue with the cable lines I suggest having your ISP send a tech out to check the lines.

         

        DarrenM