NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

RuthieGear518's avatar
Aug 30, 2016

N300 WiFi Cable Modem Router Model C3000

I am trying to connect my My Cloud External Storage Device and was told by Western Digitl that I needed to contact someone online mainly http://routerlogin.net because that is the address listed on the bottom of my router. For some reason, I am not able to access that site.

 

Xfinity my IP said I need to get what is called an "acception on Firewall" in order for the storage device to work properly. Can anyone offer help regarding this situation?  Has anybody heard of such a thing? 

 

Thank you!

 

Ruthie

1 Reply