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Forum Discussion
AeroBuff
Nov 21, 2016Aspirant
N450 WiFi Suddenly Unable to Connect
Hello everyone, I have the N450 mode/router and have had zero issues with the wired or wireless capabilities since purchas in 2014. However, I had a party this past Saturday where a few people sign...
- Nov 23, 2016
OK it all makes sense now. When I connected with my work laptop I received an "incorrect PSK for network SSID" error. When I started troubleshooting, I saw that my "pass phrase" wasn't what it usually is, so I changed it to what I thought would just be the name of my network. I know, silly me. Somehow it was changed back to the router name. Anyway, I just reverted back to my original pass phrase and I'm not connected.
michaelkenward
Nov 22, 2016Guru - Experienced User
This is one of those freaky devices that is really in the hands of your ISP.
What do you see when your devices try to connect to the wifi? Any useful messages?
One thing that you could try is to reset it to the factory default settings. See page 54 of the manual. This will restore the old default SSID and passwords, just in case one of your guests messed around with the settings.
You could also tell your wifi devices to forget the SSID and passwords for the CG3000DV2 and then set up the connections again.
AeroBuff
Nov 23, 2016Aspirant
Thank you for the responses. I will troubleshoot this with your advice tomorrow. Spectrum did take over my service, and the issues started around that time (the day of and before the party my music through my iPhone via bluetooth to my soundbar would quit halfway through one song).
What I see when my devices try to connect to the wifi is the router name showing up as connected then dropping back down. Sometimes it asks for my password again. On my work laptop (HP) it says PSK incorrect when trying to connect to the wifi.
Thanks
- AeroBuffNov 23, 2016Aspirant
OK it all makes sense now. When I connected with my work laptop I received an "incorrect PSK for network SSID" error. When I started troubleshooting, I saw that my "pass phrase" wasn't what it usually is, so I changed it to what I thought would just be the name of my network. I know, silly me. Somehow it was changed back to the router name. Anyway, I just reverted back to my original pass phrase and I'm not connected.
- michaelkenwardNov 28, 2016Guru - Experienced User
AeroBuff wrote:Somehow it was changed back to the router name.
That was probably down to the hard reset. That puts the SSID and password back to the factory settings.
If you have problems in future, just restart the thing. If that doesn't work, then go down the reset route.