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Forum Discussion
N600 DGND3700 | Windows 10 | Drivers
Hi, I upgraded a new PC from windows 7 to windows 10. Everything was working fine with the modem router previously but once upgraded to windows 10, the pc cannot find the drivers for it. I cannot ...
- Netgear routers don’t need drivers, if they did then that would imply that one PC on the network would be a ‘controlling’ PC, that’s not the case. I am aware that others in the past have seen similar Windows messages about drivers, please post a screen grab of the message if you can.
- Firmware needs to be extracted from the .zip file, this should typically contain the firmware and installation instructions. The file to be uploaded to the router is typicaly a .chk file. I suggest that we resolve the issue above first as firmware update isn’t a likely solution.
Thanks Andy, I greatly appreciate your response.
I've copied in a screenshots of the various messages below.
Gordon
All those screen-grabs seem to relate to the computer’s network adaptor. If you take a look at the Device manager it should identify the actual device number that’s missing the driver, for example;
Hi Andy,
In device manager the network adaptors all come up as working properly, but the ethernet controller comes up as not working.
I have inserted screen shots below.
I have tried uninstall of the ethernet controller and restarting but the wizard does not commence. Instead a message comes up with the netgear logo that says the service is not available.
Thanks.
Gordon
