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Forum Discussion
N600 DGND3700 | Windows 10 | Drivers
Hi, I upgraded a new PC from windows 7 to windows 10. Everything was working fine with the modem router previously but once upgraded to windows 10, the pc cannot find the drivers for it. I cannot ...
Thanks Andy, I greatly appreciate your response.
I've copied in a screenshots of the various messages below.
Gordon
All those screen-grabs seem to relate to the computer’s network adaptor. If you take a look at the Device manager it should identify the actual device number that’s missing the driver, for example;
Hi Andy,
In device manager the network adaptors all come up as working properly, but the ethernet controller comes up as not working.
I have inserted screen shots below.
I have tried uninstall of the ethernet controller and restarting but the wizard does not commence. Instead a message comes up with the netgear logo that says the service is not available.
Thanks.
Gordon
Is this a purpose built computer or one bought from a shop? If the latter I would expect you to have manufacturer’s driver disks or for drivers to be available at the manufacturer’s website. Is there a model number / specifications for the computer?
When the driver for the Ethernet Controller is properly installed and working then in Device Manage it should transfer to one of the other categories, in this case it would then normally appear as a Network Device.
Hi Andy,
It was built for me by pc case gear in Australia.
Everything was working fine prior to upgrade to windows 10.
Thanks.
Gordon
