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Forum Discussion
skiddles6969
Jun 26, 2017Aspirant
N600 Ports not communicating with PC
My router ports stopped workiing/communicating with my PC. I tried resetting the port, resetting cable modem, restarting PC, Inone worked. It still won't detect on PC, however, when I bypass router a...
DarrenM
Jun 28, 2017Sr. NETGEAR Moderator
Hello Skiddles6969
Do you have another device that connects via ethernet that you can try and test it with?
DarrenM
- skiddles6969Jun 29, 2017Aspirant
Hi Darren,
Yes, I tested it with a laptop. I got the same error message. I reset the router, and still no communication with the PC or the laptop.
- DarrenMJun 30, 2017Sr. NETGEAR Moderator
Hello Skiddles6969
Have you done a full factory reset on the unit? if so you may want to contact support if the modem is under warranty.
http://www.netgear.com/support/contact.aspx
DarrenM