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MartinaG's avatar
MartinaG
Aspirant
Jan 18, 2018

N600 wifi router modem router

Ring is not enabled don't know how to connectRing device is not connected to network.

 

8 Replies

  • The model number is 802.11 n Dual Bamd gigabit. The ring is a doorbell that can take video but it must be connected wirelessly to the house wifi
      • michaelkenward's avatar
        michaelkenward
        Guru - Experienced User

        OK. As long as you have the C3700 set up to broadcast its SSID, it is really down to the ring to make the connection.

         

        If the ring supports WPS, then it may be a "press two buttons" thing.

         

        There is a manual for the C3700 somewhere at the end of this link:

         

        >>>> C3700 | Product | Support | NETGEAR <<<<

         

        See page 53.

         

        But that is just a guess. You will have to explain what you are doing. Or talk to the people who support the door bell. Perhaps there is a user group for that. Is this the device?

         

        Ring's General FAQ - Frequently Asked Questions – Ring Help

         

    • michaelkenward's avatar
      michaelkenward
      Guru - Experienced User

      MartinaG wrote:
      The model number is 802.11 n Dual Bamd gigabit

      That is also a speed thing 

       

      Look for "Model Number" on the label on the back /bottom /side. 

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    N600 is a wifi speed label, not a Netgear model number. There are dozens of N600 devices in Netgear's range.

     

    What is ring and what are you asking?

     

     

    • MartinaG's avatar
      MartinaG
      Aspirant
      I DId follow lo the steps as indicated that is the reason why I posted in this blog for help. Thanks I will look for help someplace else
      • antinode's avatar
        antinode
        Guru

        > I DId follow lo the steps as indicated [...]

           I don't see the steps which you took.  All I see is:

              Ring-c08dbc
              Security-non-enabled

        and a bunch of "Access Control" reports.  I don't know what
        "Security-non-enabled" means, but my guess is this:

        > [...]  Either you need to tell the
        > Ring gizmo which wireless network credentials to use, or else you need
        > to go through a WPS set-up procedure.

           I see no signs that you have done anything to let this Ring gizmo
        join your wireless network.  Not blocking it with "Access Control" stuff
        is not enough.

        > [...] I will look for help someplace else

           No matter where you go, you may need to supply some useful
        information, and/or answer some basic questions.