NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Need to return modem to netGear
I bought a modem and it worked for two weeks before it stopped working. The ISP technician could not get it to work. I put in a trouble ticket with NetGear and the Support person would not help and told me to buy a modem from the Internet Provider. I would like to return this modem to NetGear and get reimbursed. Who do I contact to get a packing slip when there are no phone numbers for customer support.
3 Replies
Hello Jmueller
Did you return the modem to the store that you purchased it from?
DarrenM
- Yes, I took it back to the store and they told me I had to return it to netgear. They would not take it back
Hello jmueller
You will have to contact support for this type of request.
https://www.netgear.com/support/contact.aspx?cid=wmt_netgear_organic
DarrenM
