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Forum Discussion
Need to upgrade C300 firmware, ISP refuses to help, Netgear support won't help
So, long story short, Netgear website says that there is no way to manually upgrade the firmware, that the ISP has to do it. The firmware is the incorrect version needed, ISP refuses to help because it is a personal Modem. Netgear support won't help me because I am a couple days past the 90 day free support window.
What am I supposed to do to get my modem to the correct firmware when neither companies will push an update to it? I am getting constant UPnP connects on the router plus DoS attacks in the logs, causing many dropped connections, yet ISP says the internet has been stable for the past week. Yes, DOS protection is enabled.
11 Replies
Laemon wrote: I am getting constant UPnP connects on the router plus DoS attacks in the logs, causing many dropped connections, yet ISP says the internet has been stable for the past week. Yes, DOS protection is enabled.
I have this same issue. C3700-100NAS with Cox Cable. Works very fast when it works but drops connections with lots of DoS attacks (SYN floods) in the logs. DoS is enabled.
I'll call netgear (again) since I'm within 90 days but wanting to chime in with same issue as OP.
