NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
NetGear AC 1900 Cable Modem Voice Router, Model: C7100V - not working
Hi, my modem isn’t connecting & I was wondering if anyone had any tips. It’s a NetGear AC 1900 Cable Modem Voice Router, Model: C7100V. For reference, I’ve had no issues with it. It is supporte...
Hi,
Thanks for replying. I am unable to view event logs because I cannot connect to the internet. Google Chrome won’t allow me to search anything - even with Ethernet.
Thanks for replying. I am unable to view event logs because I cannot connect to the internet. Google Chrome won’t allow me to search anything - even with Ethernet.
You should be able to access the modems web page to capture those logs.
Try a factory reset on the modem and setup from scratch.
Be sure the ISP service has the modem associated with there system correctly. Contact the ISP for help on this.