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iwillems19's avatar
iwillems19
Follower
Jul 18, 2018

Netgear C6300 Upstream Green Light Flash, Inconsistent Connectivity

Hello,   I have been using this Netgear C6300 Modem/Router for a couple of years now with very good results. Recently, however, I've been experiencing a very persistent issue where seemingly at r...
Hardware
Troubleshooting
vkdelta's avatar
vkdelta
NETGEAR Employee Retired
Jul 19, 2018

If the US is flashing AFTER ONLINE LED is SOLID GREEN, then you US is in partial-service state. If it goes AMBER, then it is in un-bonded state.

 

what this means is that your line has intermittent noise issue which does not show up all the time but happens randomly (either when there is lot of traffic, weather changes, noise created by external sources, etc, etc). 

 

typically if the noise is not present when the technician comes to visit, I have found best way to convince them is to show problem on their own leased device (which unfortunately means lease fee) and show the logs to them. It does not guarantee that it will fix but something to try if other means dont work.