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Netgear C7100v Xfinity Gaming Lag
Hi, I had a question regarding my internet connection. I recently had Comcast Xfinity installed at my residence and we use the Netgear C7100V Gateway to connect to the service. We have the blast package and receive around 120 Download and 11-12 Upload speeds, with around 12-13 ms Ping to the closest servers. This is great for streaming, watching movies and YouTube, however, it hasn't been optimal for online gaming, particularly for console gaming (Xbox One).
I play Call of Duty and Sports games on the XB1 and I've noticed a weird lag/latency issue which has made the online game performance not enjoyable at all. I've gone through most of the optimizations such as port forwarding or adding the console to a DMZ, playing on a wired ethernet connection etc., but am still getting intermittent lag.
So, based on this information, and the details below, is it possible to figure out if there are any other potential underlying factors/settings that can be affecting my console's connection? Could it be the wiring of the cables? I did notice that the Xfinity Tech who came out to install my service wanted to finish up his work quickly and get out as quick as possible :smileylol:
Please let me know if anything else is needed and thank you so much!
Additional Details of my Gateway:
Gateway Model: Netgear C7100V
Current Firmware Version: V2.01.30
Current Settings For Xbox: Port Forwarding & DMZ Off, UPnP On. I get an Open NAT.
Cable Connection
|
<tabindex=-1>Startup Procedure
| Procedure | Status | Comment |
| Acquire Downstream Channel | 513000000 Hz | Locked |
| Connectivity State | OK | Operational |
| Boot State | OK | Operational |
| Configuration File | OK | ------------ |
| Security | Enable | BPI+ |
<tabindex=-1>Downstream Bonded Channels
| Channel | Lock Status | Modulation | Channel ID | Frequency | Power | SNR | Correctables | Uncorrectables |
| 1 | Locked | QAM256 | 1 | 513000000 Hz | 11.4 dBmV | 38.6 dB | 0 | 0 |
| 2 | Locked | QAM256 | 2 | 519000000 Hz | 11.4 dBmV | 38.6 dB | 0 | 0 |
| 3 | Locked | QAM256 | 3 | 525000000 Hz | 11.8 dBmV | 38.7 dB | 0 | 0 |
| 4 | Locked | QAM256 | 4 | 531000000 Hz | 11.8 dBmV | 38.8 dB | 0 | 0 |
| 5 | Locked | QAM256 | 5 | 537000000 Hz | 12.1 dBmV | 38.8 dB | 0 | 0 |
| 6 | Locked | QAM256 | 6 | 543000000 Hz | 12.0 dBmV | 38.8 dB | 0 | 0 |
| 7 | Locked | QAM256 | 7 | 549000000 Hz | 12.4 dBmV | 39.0 dB | 0 | 0 |
| 8 | Locked | QAM256 | 8 | 555000000 Hz | 12.3 dBmV | 39.0 dB | 0 | 0 |
| 9 | Locked | QAM256 | 9 | 561000000 Hz | 12.1 dBmV | 38.7 dB | 0 | 0 |
| 10 | Locked | QAM256 | 10 | 567000000 Hz | 12.0 dBmV | 38.9 dB | 0 | 0 |
| 11 | Locked | QAM256 | 11 | 573000000 Hz | 12.2 dBmV | 39.0 dB | 0 | 0 |
| 12 | Locked | QAM256 | 12 | 579000000 Hz | 12.0 dBmV | 38.8 dB | 0 | 0 |
| 13 | Locked | QAM256 | 13 | 585000000 Hz | 12.1 dBmV | 38.9 dB | 0 | 0 |
| 14 | Locked | QAM256 | 14 | 591000000 Hz | 12.3 dBmV | 39.0 dB | 0 | 0 |
| 15 | Locked | QAM256 | 15 | 597000000 Hz | 12.1 dBmV | 39.0 dB | 0 | 0 |
| 16 | Locked | QAM256 | 16 | 603000000 Hz | 12.4 dBmV | 39.0 dB | 0 | 0 |
| 17 | Locked | QAM256 | 17 | 609000000 Hz | 11.9 dBmV | 39.2 dB | 0 | 0 |
| 18 | Locked | QAM256 | 18 | 615000000 Hz | 12.0 dBmV | 39.3 dB | 0 | 0 |
| 19 | Locked | QAM256 | 19 | 621000000 Hz | 11.8 dBmV | 39.1 dB | 0 | 0 |
| 20 | Locked | QAM256 | 20 | 627000000 Hz | 11.9 dBmV | 39.0 dB | 0 | 0 |
| 21 | Locked | QAM256 | 26 | 657000000 Hz | 12.2 dBmV | 39.4 dB | 0 | 0 |
| 22 | Locked | QAM256 | 27 | 663000000 Hz | 12.2 dBmV | 39.4 dB | 0 | 0 |
| 23 | Locked | QAM256 | 28 | 669000000 Hz | 12.3 dBmV | 39.4 dB | 0 | 0 |
| 24 | Locked | QAM256 | 29 | 675000000 Hz | 12.3 dBmV | 39.0 dB | 0 | 0 |
<tabindex=-1>Upstream Bonded Channels
| Channel | Lock Status | US Channel Type | Channel ID | Symbol Rate | Frequency | Power |
| 1 | Locked | ATDMA | 89 | 5120 Ksym/sec | 35800000 Hz | 42.3 dBmV |
| 2 | Locked | ATDMA | 90 | 5120 Ksym/sec | 29400000 Hz | 42.8 dBmV |
| 3 | Locked | ATDMA | 91 | 5120 Ksym/sec | 23000000 Hz | 42.5 dBmV |
| 4 | Locked | ATDMA | 92 | 5120 Ksym/sec | 16600000 Hz | 42.5 dBmV |
| 5 | Not Locked | Unknown | 0 | 0 Ksym/sec | 0 Hz | 0.0 dBmV |
| 6 | Not Locked | Unknown | 0 | 0 Ksym/sec | 0 Hz | 0.0 dBmV |
| 7 | Not Locked | Unknown | 0 | 0 Ksym/sec | 0 Hz | 0.0 dBmV |
| 8 | Not Locked | Unknown | 0 | 0 Ksym/sec | 0 Hz | 0.0 dBmV |
5 Replies
your DS power levels are too high but that probably is not causing any problems. you should add a attenuator to reduce the DS and increase the US slightly. probably 6dB pad.
Have you tested it wired?
Have you tried bridge mode with just gaming PC? If the bridge mode latency is same, then it is Comcast Core network adding into delays.
Do you have any one running bit-torrent in home?
Hi vkdelta,
Thanks for your response! I always play on wired for the most part whenever I play the Xbox and I have not tried the bridge mode via PC just yet. Just to clarify, that is through the network connections, where I'll connect the Xbox to the PC's LAN port right? I'll test it tonight if so, and will let you know the results.
I've double checked to see if there are any torrent applications or programs running on the computers at home and can confirm that there are none running.
Thanks!
turn C7100V to bridge mode and JUST CONNECT ONLY 1 (ONE) device which is your gaming PC.
you would not be able to connect multiple devices in bridge mode.
this is to prove pure bridge mode latency.
then once your test is done, convert it back to Gateway mode (or known as router mode), test it again.
Ideally tests are around same time to avoid peak vs non-peak differences.
also, try to do this test in off-peak for clear data.
