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Forum Discussion
tapakai
Dec 19, 2016Aspirant
Netgear CM1000 activation woes
This post is for the Netgear CM1000 Docsis 3.1 gigabit modem. The tag for this product is still not available maybe beacause it does not officially ship for a few more days. I used the CM500 as a pla...
- Dec 20, 2016
Hello Tapakai
This is a known issue with the FW on this unit I suggest contacting support for a RMA to resolved the issue with the CM1000.
http://www.netgear.com/support/contact.aspx?cid=wmt_netgear_organic
DarrenM
Scrigs
Feb 12, 2017Tutor
Yes, unplug everything. Power up your modem first with nothing connected then when your modem is up online connect your cat5 or 6 cable to your router then power up your router. You may have to restart any wireless devices after that for them to reconnect