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Forum Discussion
KevY
Mar 12, 2017Follower
Netgear cm600 speed drop after connecting to router
Hi all,
I am with Comcast for 100Mbps plan.
My internet speed is harboring around 10Mbps. I contacted Comcast online tech support 4 times. For the first 3 times, they were able to troubleshoot by bringing the speed back to 100Mbps.
I have older Linksys router, ES3000. After connecting this router to Netgear CM600, I don't not have internet connection. I have to do the "MAC address clone" suggested by the following page. I thought it was a "plug and play".
http://www.linksys.com/us/support-article?articleNum=142912
Now, I have internet connection but the speed drops back down to 10Mbps. Even though I am connecting directly to Netgear CM600 via hard wired (bypassing the router), the speed will not go up. I have to contact Comcast tech support to bring it up to 100Mbps.
Here is my dilemma, I can only get 100 Mbps from Netgear CM600 by connecting directly without the router.
What did I do wrong?
Any idea will be greatly appointed. Thanks in advance.
1 Reply
- DarrenMSr. NETGEAR Moderator
Hello KevY
I would try another ethernet cord and do you have any other type of router you can test with could be a port issue on the router.
DarrenM