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perivenkat's avatar
perivenkat
Aspirant
Oct 25, 2016

Netgear Genie - C3000-100NAS

I see 5gz channel under Administration->Channels but I am unable to select it. I only get to see 2.4gz channel and the speeds are low. Any help please?

Troubleshooting

4 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Oct 27, 2016

    Hello perivenkat

     

    The C3000 does not have a 5Ghz network.

     

    DarrenM

    • perivenkat's avatar
      perivenkat
      Aspirant
      Oct 28, 2016

      Thanks Darren. So does that mean over 2.4GHz network, the wirless speeds would be limited to 50Mbps or lower? I am signed up for 150Mbps speed which I am able to get via wired connection, but over wireless its being capped at 50Mbps or thereabouts. 

       

      Thanks

      -Peri

      • DarrenM's avatar
        DarrenM
        Sr. NETGEAR Moderator
        Oct 31, 2016

        Hello perivenkat

         

        It should be able to do 150 over the wifi but some factors such as your wifi environment can slow it down you may want to log into the modem and go to the wireless settings and change the wireless channel to see if you can get  a faster speed. Also if you have a older wireless device with a old wifi card it can slow down the network.

         

        DarrenM