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jespy9591's avatar
jespy9591
Follower
Dec 04, 2019

Netgear Genie C6300

Reviewing my connected devices and the dashboard shows 11 devices are connected.  When I go into the page to find the list of devices I'm only showing 10.  Does this imply that I have an intruder on my network?

 

Also, how many devices should I comfortably add to this device.  Wondering if I should make a switch to the Orbi?

 

Thanks for the help.

 

 

1 Reply

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Dec 04, 2019

    I would put more belief on what you see with the modems web page rather then the app. Genie is becoming out dated and I bielieve NG is headed towards not supporting it much anymore. Genie isn't supported on Orbi as Orib has it's own mobile app:

    https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app

     

     

    If you are trying to find out, turn OFF all devices accept for 1 wired PC connected to the modems web page. You should only see the 1 Pc online. If you see something else, then you'll need to find this device. Change the PW on the SSID name temporarily to see if this makes a wireless device disappear from the list. For any wired devices, unplug all LAN cables from the back of the modem accept for your 1 wired PC. Should only be 1 device seen here.