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CaptnMrgn63's avatar
CaptnMrgn63
Aspirant
Apr 01, 2019

NETGEAR modem and router

Has anyone had a MacBook Pro which says it’s connected to NETGEAR and internet but can’t use safari or search engines or anything to surf the web.

3 Replies

      • antinode's avatar
        antinode
        Guru
        Apr 08, 2019

        > [...] a MacBook Pro which says it's connected to NETGEAR and internet
        > [...]

         

           "connected" how?  Wired?  Wireless?  What, exactly, says what,
        exactly?

         

        > [...] can't use safari or search engines or anything to surf the web.

         

           What happens when you try?  Can you reach the (unspecified) router's
        management web site ("routerlogin.net", or similar)?

         

           "can't" is not a useful problem description.  It does not say what
        you did.  It does not say what happened when you did it.  As usual,
        showing actual actions with their actual results (error messages, LED
        indicators, ...) can be more helpful than vague descriptions or
        interpretations.

         

           What is the IP address (et al.) of the Mac?