Netgear Nighthawk CAX80

Question

I am in a battle with my new Netgear Nighthawk CAX80 and my PS5. I am getting approximately 320mbps download and 17mbps upload to all my devices in my home via WiFi, this is exactly what my ISP is providing. However the PS5 will only receive about 20mbps download 5mbps upload through both WiFi and wired CAT6A Ethernet. A reboot of the router will provide the full amount to the PlayStation temporarily but maximum 30 minutes to 1 hour and then it drops down to the low speeds. Changed DNS to manual on PS5. Tried using 5ghz WiFi. Tried all 4 LAN ports .All with the same result. I am going to try port forwarding next. Please, any help would help.

FURRYe38 · Answer

Something to contact Sony support about regarding there product. If all other devices are working well and the game console isn't, mostly points to a console/game service issue. Game consoles are not known for there speed reporting results and unknown gaming services performances.&nbsp;

St3vi3 · Answer

I have reached out to Sony. Not very helpful. I can also confirm that old router did not have these issues via Ethernet and I ran a speed test on the PS5s browser and that reports the proper speed. Also tested CAT6a on other devices and it definitely works properly.

FURRYe38 · Answer

We can help you check the following:
What Firmware version is currently loaded?Please post a copy and paste of the modems connection status and event log page.https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-routerhttps://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router

Mic1616 · Answer

I’m having the same issue after switching to the CAX80. Very disappointing.

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Netgear Nighthawk CAX80

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