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Forum Discussion

Aspirant

Sep 06, 2017

Netgear Nighthawk X4S AC3200 Wifi Cable Modem Router (Model C7800) Internet randomly drops

Netgear Nighthawk X4S AC3200 Wifi Cable Modem Router (C7800-100NAS) Model: C7800 Firmware Version: V3.01.36 I've recently purchased this netgear cable modem router. I've activated it with Xfinity ...

Sr. NETGEAR Moderator

Sep 08, 2017

Hello kurosic

Have you checked the modem logs to see if any timeouts are happening?

DarrenM

Kurosic

Aspirant

Sep 11, 2017

Okay. I just checked right now. I can definitely see in the event log that there has been multiple timeouts. What does this mean and how do I fix it?