NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

oldcroat's avatar
oldcroat
Aspirant
Sep 20, 2016

Netgear WiFi Cable Modem Router Model C3700 cannot connect to 2nd Generation Apple TV - Cox cable

I have a Model C3700 which will not connect to Apple TV.  Using the Netgear firmware, and click on the Wireless tab.  I can see all iphones and ipads connected.  I do not see the Apple TV.  In addition, the Remote application on the iPad does not show Apple TV.  In iTunes, I have verified Homesharing is on.   When I use the Ethernet cord from C3700 to the Apple TV and look at the Wired tab, I can see the Apple TV.  Using my TV and Apple TV Settings, I go to General-Network and connect to the NetGear C3700 WiFi.  But when I return to the Menu, I do not see any Apple TV applications, but only my Home Shared computer.

 

So two things,  can I connect C3700 wirelessly to Apple TV?  If not, how can I see the Apple TV application when I am wired via Ethernet.

apple
AppleTV
c3700
Troubleshooting

3 Replies

  • Retired_Member's avatar
    Retired_Member
    Sep 20, 2016

    does apple TV list the c3700 as a saved connection? If yes delete it and re-enter password for WIFI

     

    use wired connection and update Apple TV firmware.

    • oldcroat's avatar
      oldcroat
      Aspirant
      Sep 20, 2016

      Thank you for responding.  I will use the Ethernet cable to attach the C3700 to the Apple TV, look in Network? (Not sure in there is  section for Saved Connection) and remove the Netgear Wifi.  Is that correct?

      • Retired_Member's avatar
        Retired_Member
        Sep 20, 2016

        Yes,

         

        Look for a Firmware Update too.