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Forum Discussion
FriskyJacket
Jul 24, 2017Follower
New c7100v Nighthawk Router Has Major latency issues
Bought a C7100v Nighthawk Router to replace the one from comcast. Browsing the inter net is ok, though ppages soemtimes take a while to load, but playing online games is terrible. I have ping anywhere from 500ms to 1000ms making it impossible to enjoy. I did a tracert to the servers of one of the online games i play, Diablo 3 in this case, and got this.
Tracing route to 24.105.30.129 over a maximum of 30 hops
1 3 ms 1 ms 1 ms 192.168.0.1
2 116 ms 202 ms 24 ms 96.120.72.161
3 * 188 ms 32 ms xe-11-2-1-sur01.riogrande.nj.panjde.comcast.net [68.86.221.61]
4 414 ms 108 ms 34 ms 96.108.9.49
5 193 ms 95 ms 61 ms 96.108.9.33
6 366 ms 45 ms 208 ms be-33659-cr02.newyork.ny.ibone.comcast.net [68.86.90.21]
7 221 ms 35 ms 50 ms be-10396-pe01.60hudson.ny.ibone.comcast.net [68.86.84.78]
8 50 ms 26 ms 48 ms 173.167.57.150
9 232 ms 218 ms 492 ms 37.244.3.33
10 * * * Request timed out.
11 * * * Request timed out.
12 93 ms 88 ms 151 ms 37.244.0.103
13 195 ms 103 ms 102 ms 24.105.30.129
A simple ping gives this:
C:\Users\jd001>ping 24.105.30.129
Pinging 24.105.30.129 with 32 bytes of data
Reply from 24.105.30.129: bytes=32 time=309ms TTL=244
Reply from 24.105.30.129: bytes=32 time=108ms TTL=244
Reply from 24.105.30.129: bytes=32 time=296ms TTL=244
Reply from 24.105.30.129: bytes=32 time=110ms TTL=244
Ping statistics for 24.105.30.129:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 108ms, Maximum = 309ms, Average = 205ms
This is honestly rediculous, what could be casue this issue?
1 Reply
- vkdeltaNETGEAR Employee Retired
Is this wired or WIFI?
Also, if you see your traceroute results, packets to C7100V were very fast but packets beyond C7100V were delayed (which is comcast network problem and not necessararily C7100V issue).
please provide your power/signal levels and event log info.