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Forum Discussion
new cm500 up/down leds blinking orange no connection
Hi guys, just bought a new cm500 and lyksys wrt3200. Everything will be working fine when I go to bed, wake up no internet. Up/down stream leds blinking orange, internet light out. Reset the modem, it will work for a while and do it again? I'm hopelessy not savvy w/tech.
| 2016-12-8, 20:58:30 | Critical (3) | No Ranging Response received - T3 time-out;CM-MAC=2c:30:33:c5:4c:38;CMTS-MAC=00:01:5c:8d:94:46;CM-QOS=1.0;CM-VER=3.0; |
| 2016-12-8, 20:59:16 | Critical (3) | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=2c:30:33:c5:4c:38;CMTS-MAC=00:01:5c:8d:94:46;CM-QOS=1.0;CM-VER=3.0; |
| 2016-12-8, 20:59:18 | Critical (3) | SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=2c:30:33:c5:4c:38;CMTS-MAC=00:01:5c:8d:94:46;CM-QOS=1.0;CM-VER=3.0; |
| 2016-12-8, 20:59:23 | Critical (3) | No Ranging Response received - T3 time-out;CM-MAC=2c:30:33:c5:4c:38;CMTS-MAC=00:01:5c:8d:94:46;CM-QOS=1.0;CM-VER=3.0; |
| 2016-12-8, 21:00:11 | Critical (3) | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=2c:30:33:c5:4c:38;CMTS-MAC=00:01:5c:8d:94:46;CM-QOS=1.0;CM-VER=3.0; |
| 2016-12-8, 21:00:12 | Critical (3) | SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=2c:30:33:c5:4c:38;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0; |
| 2016-12-8, 21:00:18 | Critical (3) | No Ranging Response received - T3 time-out;CM-MAC=2c:30:33:c5:4c:38;CMTS-MAC=00:01:5c:8d:94:46;CM-QOS=1.0;CM-VER=3.0; |
| 2016-12-8, 21:01:05 | Critical (3) | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=2c:30:33:c5:4c:38;CMTS-MAC=00:01:5c:8d:94:46;CM-QOS=1.0;CM-VER=3.0; |
| 2016-12-8, 21:01:06 | Critical (3) | SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=2c:30:33:c5:4c:38;CMTS-MAC=00:01:5c:8d:94:46;CM-QOS=1.0;CM-VER=3.0; |
| 2016-12-8, 21:01:13 | Critical (3) | No Ranging Response received - T3 time-out;CM-MAC=2c:30:33:c5:4c:38;CMTS-MAC=00:01:5c:8d:94:46;CM-QOS=1.0;CM-VER=3.0; |
| 2016-12-8, 21:01:57 | Critical (3) | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=2c:30:33:c5:4c:38;CMTS-MAC=00:01:5c:8d:94:46;CM-QOS=1.0;CM-VER=3.0; |
| 2016-12-8, 21:01:58 | Critical (3) | SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=2c:30:33:c5:4c:38;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0; |
| 2016-12-8, 21:04:28 | Critical (3) | Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=2c:30:33:c5:4c:38;CMTS-MAC=00:01:5c:8d:94:46;CM-QOS=1.1;CM-VER=3.0; |
| 2016-12-8, 21:05:00 | Critical (3) | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=2c:30:33:c5:4c:38;CMTS-MAC=00:01:5c:8d:94:46;CM-QOS=1.1;CM-VER=3.0; |
| 2016-12-8, 21:05:13 | Critical (3) | No Ranging Response received - T3 time-out;CM-MAC=2c:30:33:c5:4c:38;CMTS-MAC=00:01:5c:8d:94:46;CM-QOS=1.0;CM-VER=3.0; |
| 2016-12-8, 21:05:54 | Critical (3) | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=2c:30:33:c5:4c:38;CMTS-MAC=00:01:5c:8d:94:46;CM-QOS=1.0;CM-VER=3.0; |
| 2016-12-8, 21:05:56 | Critical (3) | SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=2c:30:33:c5:4c:38;CMTS-MAC=00:01:5c:8d:94:46;CM-QOS=1.0;CM-VER=3.0; |
| 2016-12-8, 21:06:01 | Critical (3) | No Ranging Response received - T3 time-out;CM-MAC=2c:30:33:c5:4c:38;CMTS-MAC=00:01:5c:8d:94:46;CM-QOS=1.0;CM-VER=3.0; |
| 2016-12-8, 21:06:44 | Critical (3) | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=2c:30:33:c5:4c:38;CMTS-MAC=00:01:5c:8d:94:46;CM-QOS=1.0;CM-VER=3.0; |
| 2016-12-8, 21:06:45 | Critical (3) | SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=2c:30:33:c5:4c:38;CMTS-MAC=00:01:5c:8d:94:46;CM-QOS=1.0;CM-VER=3.0; |
| 2016-12-8, 21:06:50 | Critical (3) | No Ranging Response received - T3 time-out;CM-MAC=2c:30:33:c5:4c:38;CMTS-MAC=00:01:5c:8d:94:46;CM-QOS=1.0;CM-VER=3.0; |
| 2016-12-8, 21:07:32 | Critical (3) | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=2c:30:33:c5:4c:38;CMTS-MAC=00:01:5c:8d:94:46;CM-QOS=1.0;CM-VER=3.0; |
| 1970-1-1, 00:00:22 | Critical (3) | SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=2c:30:33:c5:4c:38;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0; |
| 2016-12-8, 21:12:50 | Critical (3) | Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=2c:30:33:c5:4c:38;CMTS-MAC=00:01:5c:8d:94:46;CM-QOS=1.1;CM-VER=3.0; |
| 2016-12-8, 21:13:27 | Critical (3) | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=2c:30:33:c5:4c:38;CMTS-MAC=00:01:5c:8d:94:46;CM-QOS=1.1;CM-VER=3.0; |
| 2016-12-8, 21:13:46 | Critical (3) | No Ranging Response received - T3 time-out;CM-MAC=2c:30:33:c5:4c:38;CMTS-MAC=00:01:5c:8d:94:46;CM-QOS=1.0;CM-VER=3.0; |
| 2016-12-8, 21:14:31 | Critical (3) | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=2c:30:33:c5:4c:38;CMTS-MAC=00:01:5c:8d:94:46;CM-QOS=1.0;CM-VER=3.0; |
| 2016-12-8, 21:14:32 | Critical (3) | SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=2c:30:33:c5:4c:38;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0; |
| 2016-12-8, 21:14:38 | Critical (3) | No Ranging Response received - T3 time-out;CM-MAC=2c:30:33:c5:4c:38;CMTS-MAC=00:01:5c:8d:94:46;CM-QOS=1.0;CM-VER=3.0; |
| 2016-12-8, 21:15:24 | Critical (3) | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=2c:30:33:c5:4c:38;CMTS-MAC=00:01:5c:8d:94:46;CM-QOS=1.0;CM-VER=3.0; |
| 2016-12-8, 21:15:25 | Critical (3) | SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=2c:30:33:c5:4c:38;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0; |
| 2016-12-8, 21:15:31 | Critical (3) | No Ranging Response received - T3 time-out;CM-MAC=2c:30:33:c5:4c:38;CMTS-MAC=00:01:5c:8d:94:46;CM-QOS=1.0;CM-VER=3.0; |
| 2016-12-8, 21:16:36 | Critical (3) | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=2c:30:33:c5:4c:38;CMTS-MAC=00:01:5c:8d:94:46;CM-QOS=1.0;CM-VER=3.0; |
| 2016-12-8, 21:16:37 | Critical (3) | SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=2c:30:33:c5:4c:38;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0; |
| 1970-1-1, 00:00:21 | Critical (3) | SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=2c:30:33:c5:4c:38;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0; |
| 1970-1-1, 00:00:29 | Notice (6) | Overriding MDD IP initialization parameters; IP provisioning mode = IPv6 |
| 1970-1-1, 00:00:44 | Warning (5) | ToD request sent - No Response received;CM-MAC=2c:30:33:c5:4c:38;CMTS-MAC=00:01:5c:8d:94:46;CM-QOS=1.0;CM-VER=3.0; |
| 1970-1-1, 00:00:45 | Error (4) | Missing BP Configuration Setting TLV Type: 17.8;CM-MAC=2c:30:33:c5:4c:38;CMTS-MAC=00:01:5c:8d:94:46;CM-QOS=1.1;CM-VER=3.0; |
| 1970-1-1, 00:00:45 | Error (4) | Missing BP Configuration Setting TLV Type: 17.9;CM-MAC=2c:30:33:c5:4c:38;CMTS-MAC=00:01:5c:8d:94:46;CM-QOS=1.1;CM-VER=3.0; |
| 2016-12-8, 21:34:35 | Warning (5) | Dynamic Range Window violation |
1 Reply
Hello almostnotech
I see alot of T3 and T4 timeouts which is a connection issue I would try removing any cable splitters on your line if that does not fix it you may want to contact your ISP and have them come check your lines.
DarrenM
