I have had a r6300 for a few years with no real issues. I upgraded my motorola modem to a new netgear modem cm500 today. Internet works fine directly and when connected to the router, but now I can not log in to the router (192.168.1.1) with the new modem line connected. I can only connect when I unplug it and power cycle the router. I have tried from multiple devices/ browsers. I can ping the router and the genie app can see the attached devices. There has to be a weird setting inside the router that is conflicting with the new Netgear Modem.. The modem has an IP address of 192.168.100.1 but is just a modem and doesn't handle any DHCP Routing or anything so don't know why that would screw anything up. I can log into the modem when connected to the router but not the router itself. HELP!

Chrome

This site can’t be reached

192.168.1.1 refused to connect.

Try:

• Checking the connection
• Checking the proxy and the firewall

ERR_CONNECTION_REFUSED

 

IE

Can’t reach this page

• Make sure the web address http://192.168.1.1 is correct
• Search for this site on Bing
• Refresh the page

• Check that all network cables are plugged in.
• Verify that airplane mode is turned off.
• Make sure your wireless switch is turned on.
• See if you can connect to mobile broadband.
• Restart your router.

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This website could not be found.

Error Code: INET_E_RESOURCE_NOT_FOUND