NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Nightawk X4S D7800 Performance Issues
Has anyone else used a nighthawk X4S D7800 (one with modem) and had performance issues? I bought to replace a Home Hub 4 - put it in the same place, phone cable to the VDSL connection on the router ...
Did you upgrade the firmware on the router? If you haven't upgrade the firmware. When completed reset to factory default and re-configure. In general, router modem combo's kind of suck, as you are dealing with two different piece's of firmware. One can affect the other, which makes it difficult to troubleshoot.
- Best rate was 20Mbps on 5GHz (not the 1733 Mbps advertised) - pick a higher channel (don't leave at auto) - unless you have a .AC wireless client, you won't get close to the 1733Mbps. (typically total .AC connected devices throughput) Maybe 400Mbps throughput, unless you own a Mac Air. .N client throughput around 150Mbps.
- 2.4GHz signal was ok, but no where near as good as HH4. - pick a channel (1,6,or 11). Don't leave at auto . Ensure WMM is enabled.
Did you upgrade the firmware on the router? If you haven't upgrade the firmware. When completed reset to factory default and re-configure. In general, router modem combo's kind of suck, as you are dealing with two different piece's of firmware. One can affect the other, which makes it difficult to troubleshoot.
- Best rate was 20Mbps on 5GHz (not the 1733 Mbps advertised) - pick a higher channel (don't leave at auto) - unless you have a .AC wireless client, you won't get close to the 1733Mbps. (typically total .AC connected devices throughput) Maybe 400Mbps throughput, unless you own a Mac Air. .N client throughput around 150Mbps.
- 2.4GHz signal was ok, but no where near as good as HH4. - pick a channel (1,6,or 11). Don't leave at auto . Ensure WMM is enabled.
Thanks netwrks, so I had updated the firmware but not done the reset. Netgear should give a full guide with their products, for those occasions when you can't get online to get it ... like when changing a router :P
I had wanted all in one for the neatness, but thanks for the tip.
One thing I didn't do this time was change the SSID's and I've had fewer issues so far.
It seems better now... will have to test over next week or two to see what the speeds are like on both frequencies.
Thanks for your advice