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TACHIT's avatar
TACHIT
Aspirant
Jan 09, 2025
Solved

Nighthawk AC1900 remote access doesn't connect

I have successfully set up my modem for a while now and have no issues using the Android app to manage the Router locally.  However, I recently logged into the local web interface to turn on the remo...
Hardware
  • TACHIT's avatar
    TACHIT
    Jan 10, 2025

    Yep,

     

    Thanks for the input.  I've only had it for 3 years purchased new so... welcome to the world of technology.

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jan 10, 2025

What model modem do you have? C####

NG has removed web page remote access from most of there products due to security concerns. Only way to access products is thru NGs mobile apps like Nighthawk or Orbi apps? 

TACHIT's avatar
TACHIT
Aspirant
Jan 10, 2025

I have the Nighthawk App on my phone but there is nothing there about remote access like I've found in the manual or KB search.  My app version is 2.42.1.4373

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Jan 10, 2025

    Under settings in the app, do you see Anywhere Access? 

    • TACHIT's avatar
      TACHIT
      Aspirant
      Jan 10, 2025

      no

      • TACHIT's avatar
        TACHIT
        Aspirant
        Jan 10, 2025

        What is odd to me is my app seems to be a newer version that what is listed as the "latest" version on the NG site.

        The latest version of the NETGEAR Nighthawk app for Android is 2.42.0.4260, released on October 12, 2024. 

         

        my version is 2.42.1.4373  running on a Google Pixel Android