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Forum Discussion
ZeroC00l
Jun 08, 2017Luminary
Nighthawk C7000 AC1900 Firmware Update
Hello, I am very disappointed in this product. For one, I spent $200.00 for this product. Not only that, it's a faulty router, the router is stuck on Region Europe. It can't be set, nor changed. Also...
jmath90
Jan 11, 2018Tutor
follow up to my previous comment, it seems that in my area, prior to the Spectrum upgrade from 60mbps -> 100 mbps, they have actually pushed through the update and my modem router is sitting on 1.01.23
ZeroC00l
Jan 14, 2018Luminary
So after talking with Spectrum, I was told this unit isn't support by them even though it clearly shows on their site.
Told by them they can't update customer owned modems and Netgear are the only ones that can. This is crock and bull crap. I am fighting both netgear and spectrum, what gives?
I paid almost 200.00 for a unit I cannot upgrade, and is not supported. Totally uncalled for.
I'd like a Netgear rep explain this, and fix this by support.