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Forum Discussion
Dexter11
Apr 19, 2017Tutor
Nighthawk C7000 AC1900 Slow speeds
I have Comcast Blast internet and was getting a little over 100mbps with the xfinity router but I decided I was tired of renting so I bought a surfboar modem that also got roughly 100mbps. The surfbo...
- Apr 24, 2017
Hello Dexter11
It does sound like that may be the issue since your old modem is active. Your line can do any speed its just the coding assigned to the modem that limits what speed you get. From what you say it sounds like your old modem is assigned the higher speed and the new modem is assigned a lower speed so it may be even charging you for 2 connections on your bill.
DarrenM
DarrenM
Apr 21, 2017Sr. NETGEAR Moderator
Hello Dexter11
Have you contacted comcast to make sure they didn't mess up and assign your modem a slower speed when you swapped the modem?
DarrenM