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HWilson0824's avatar
HWilson0824
Aspirant
Oct 13, 2020
Solved

Nighthawk C7000 AC1900 unstable connection.

I have only had the C7000 since July 2019. At the current time, the 2.4GHz, 5GHz, and WiFi on/off LED lights are not stable. They blink, stay on some, off some. I have read through other threads on the subject. On some devices; wired or WiFi; I am getting an unstable connection error. Other devices seem to be working fine. Trying to troubleshoot if it is the ISP, modem/router, or the specific devices.
  • The ISP had to update the provisioning to the modem/router. Thank you for your help!

3 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Have the ISP check the signal and line quality UP to the modem. 
    Be sure there are no coax cable line splitters in the between the modem and ISP service box. 
    Be sure your using good quality RG6 coax cable up to the modem. 
    Be sure to power OFF the modem for 1 minute them back ON.
    https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853

     

    The wifi LEDS may blink when they are connected too and data flowing to wifi devices, thus showing activity on either radio. Check the user manual for LED behaviors. 

    • HWilson0824's avatar
      HWilson0824
      Aspirant
      The ISP had to update the provisioning to the modem/router. Thank you for your help!
      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Hope that worked. Please mark your post as solved so others will know.

         

        Enjoy. :smileywink: